Background

About the investSA One Stop Shop KwaZulu-Natal

The investSA One Stop Shop (OSS) is a national government initiative championed by the Department of Trade, Industry and Competition (the dtic) to institutionalize inter-governmental collaboration on investment facilitation, aftercare, and retention. The investSA One Stop Shop KwaZulu-Natal initiative is managed by Trade & Investment KwaZulu-Natal (TIKZN), with the support of the Department of Economic Development, Tourism and Environmental Affairs (EDTEA), the shareholder of TIKZN.

The investSA One Stop Shop seeks to:

Focal Point

The One Stop Shops (OSSs) is therefore the focal point of contact in government for all investors to coordinate and facilitate the relevant government departments involved in regulatory matters, registration, permits and licencing.

Simplify administration

The OSSs endeavours to significantly shorten and simplify administrative procedures and guidelines for the issuance of business approvals, permits and licences, and thereby remove bottlenecks faced by investors in establishing and running business. It will further reduce the silo functioning in the investment arena.

Reduced Red Tape

The One Stop Shop facilities connect investors to economic opportunities in the country in one central and easily accessible space. Innovative digital support provides access to the OSS services and the rapid response to investor support requests and enquiries.


In short, the overarching objective of the One Stop Shop implementation is to leverage the potential tangible benefits on offer through:



  • Enhanced coordination of investment promotion, facilitation, aftercare and retention efforts across and within government spheres,

  • Offering convenient multiple government services that are holistic, user-friendly and user-oriented,

  • Reducing the administrative burden and transaction costs for investors,

  • Providing an investor friendly environment,

  • Acting as an invaluable business intelligence resource,

  • Collating and advising government on business process improvement measures required to support its Red Tape Reduction programme / efforts,

  • Facilitating the business environment and investment reform.

Your Gateway to Seamless Investment

At a provincial level, the investSA One Stop Shop KwaZulu-Natal exemplifies this commitment to excellence. It serves as the premier investment facilitation centre, designed to simplify the process of doing business in KwaZulu-Natal.

By operating as a “single-window” mechanism, the OSS integrates key government agencies into a unified structure. This ensures you receive:

  • Prompt, coordinated, and transparent support
  • Assistance in navigating the investment landscape with ease
  • Solutions tailored to your business needs

Whether you are a local entrepreneur or a global investor, the investSA One Stop Shop KwaZulu-Natal is your trusted partner in realizing your business goals.